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Harcourts Move

Property Management Specialists

Director of Harcourts Move - Sadhana Smiles

 

Our Vision

Harcourts Move will challenge the status quo, do things differently, reimagine the client experience and be relentless in the pursuit of excellence.Our team will look after your investment as if it were our own and we are here to help you grow your property portfolio. So why not make the Move to us today.

Your Team

Director
Sadhana Smiles

 

Sadhana Smiles is the director of Harcourts Move and starting this business has been a long-time dream of hers. She does a business plan for herself every year and places it on her shower wall. In 2016, Sadhana's goal was to own her own property management company. In July 2017 Harcourts Move was born. Having worked in this industry since the early 90’s (yes she was 10 when she started) Sadhana has seen many different markets and understands that buying, renting, or selling is one of the most stressful things we go through in life. Sadhana's goal is to create a business where everyone is focused on the one thing and that is how happy are our clients are. Harcourts Move will constantly ask the question of themselves, "what more could I have done, and will we be referred to family and friends" because their service and how they made our clients feel was outstanding. The Harcourts Move culture is one where people want to belong, whether you are part of their team, their suppliers or their clients.


Harcourts Move is a company that is young, innovative, agile and top of mind is communication, honesty and transparent with their clients. Sadhana herself is an investor and a tenant, therefore understands both of her customer’s needs. When Sadhana am not at work, she am usually watching the football, (Hawthorn), or rugby (Storm), playing tennis, going to the movies or eating at her favourite restaurants in Melbourne. Sadhana looks forward to welcoming you to the Harcourts Move family.

 

 

 

Team Leader 
Silvia Cavallin

 

 

Silvia Cavallin is our Team Leader, she manages a portfolio and ensures that the team are focused on providing the highest level of service to all our clients. She mentors the team, ensures legal compliance and implements state-of-the-art systems and procedures. Silvia has a management philosophy of providing service that exceeds expectations through proactive communication and issues being resolved quickly. Confident, caring and with a ‘can-do’ attitude, Silvia’s honesty and reliability has delivered her a loyal client base who continue to benefit from her guidance and advice.

These attributes together with her personable approach and sense of humour, have helped strengthen her reputation amongst her clients. Silvia understands the importance of establishing a long-term relationship with clients - a relationship built on trust and confidence - while never losing sight of providing the best possible service standards.

 

 

 

Client Services Manager
Investment
Steve Musico

 

Steve Musico is our Client Services Manager - Investment. Steve's job is to take care of your property from the listing stage right the way through to the leasing of your investment. Steve's Real Estate background is in both Sales and Property Management which has given him the necessary skills to not only provide you with the highest level of service but also facilitate you receiving the highest possible return for your investment.

Steve is dedicated to high levels of communication with all our clients, promising to keep you updated on a daily basis until your property is leased. Steve is driven, energetic, enthusiastic and will do whatever it takes to see your property leased for the highest possible price to the best possible tenant. Steve would love to speak with you regarding any future investment purchasing plans or any current investment properties you may have. Steve's feedback is always honest and caring and places your needs above all else. Chat with Steve today to find out how he and your team at Harcourts move can help you on your investment journey.

 

 

 

 

 

 

 

Client Services Manager
Natalia Fuller

 

Natalia Fuller first joined the Real Industry in 2013 
Over the years  Natalia has  become a trusted and reliable professional that has created a  great affinity with her clientele. She  enjoys the daily challenges of being a property manager and loves being part of the Harcourts Move Professional Team
Natalia’s passion  is driven by making sure the clients know their property are in safe hands. Natalia will  manage your investment as if it were her owns, through careful tenant selection, quick attention to any problems which may arise through a tenancy, maximising  rental returns on investment properties  and keeping all the clients and customers informed every step of the way with her strong communication skills. Natalia strongly believe both owners and tenants need to feel that their interest is being taken care of.
 

 

 

 

Client Services Manager
Carmen Clayton

 

 

Carmen Clayton first joined the Real Estate Industry in 2011.
Her knowledge and skill set have grown over the years to provide her clients with a comprehensive end to end portfolio management that delivers attention to detail, problem solving and organisation with added ability to adapt and excel under pressure.
Carmen’s passion for Property Management and her strong work ethic ensures her clients interests are at the forefront of every interaction.
She prides herself on honesty and integrity with open communication and transparency to ensure that her clients can be safe with the knowledge their property is being maintained to the high standard that Harcourts Move expects from their Team.
 

 

 

 

 

 

Leasing & Administration
Assistant
Liam Smiles

 

 

Liam Smiles is one of our younger members of staff who handles the administrative side of property management. His attention to detail will ensure that no mistakes will be made in the process of managing your home. He is currently studying at Monash University completing his Bachelors of commerce and honours for secondary education. Through his commerce degree Liam is able to bring innovative ideas to the table allowing us to find new and exciting ways to look after your property.

Outside of the office Liam is a passionate Hawks supporter and has a love for all sports. He is also a massive foodie and will not be afraid to give you a recommendation for a good restaurant. Liam’s youth, positivity and meticulous checking of detail can assure you your property is in safe hands.

 

 

 

 

 

Customer Care                   
Pia Oroceo

 

Pia's passion for real estate launched after graduating from a Business Administration degree majoring in Marketing Management. Initially gaining experience within the sales sector of a prominent agency in the Philippines, my skills and experience were transferred to the HR and Marketing Department. Amongst other tasks, my key duties were to assist in the process of headhunting of new sales agents, training and monthly target allocation. Since working with Harcourts Move, I have had the pleasure of using my past experiences and marketing skills to assist our property managers to develop stronger client relationships with their landlords and tenants.

When not at work, I enjoy volunteering at our local animal shelter, reading books and further developing my artistic/craft skills. My absolute constant is to always continue to learn, develop and seek out new experiences and challenges life has to offer.

 

 

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Testimonials

Thank you, "Steve" for the wonderful job you did last Saturday. The way you handled the campaign and the advice made the leasing of the property very successful. Even though at first we found it hard to see that your strategy would work, the end result was more than we expected.
Anne & Bernard
Steve has been great in every aspect guiding us through this process of leasing of our house. There was a lot of communication and respect throughout this journey. Steve is very professional in his approach and not an average property agent. We wish Steve all the best for his future and highly recommend him.
Ray
I had the honour of dealing with Steve for a Craigieburn property. I bugged this poor guy so much yet he was so awesome to deal with. He never got frustrated. Was always professional courteous and went beyond his needs to provide customers satisfaction. He went out of his way to show and help us with viewing property and came to our house making us feel important as customers. He made sure we were aware of the market, the terms and conditions. He made sure he was honest and upfront. I dealt with so many and no one was able to communicate anything close to his service. Till our next venture. Best of luck as your a great agent
Ravinder
Steve made leasing our investment property a breeze, he was the ultimate professional keeping us fully informed at all times. His advice was invaluable helping us achieve the great result and his credibility obviously shone through with potential tenants given amount of applications we had. I would highly recommend Steve as your next real estate agent, he is a breath of fresh air.
Paul & Leanne
Steve was great we had tried to Lease our house in the past and was unsuccessful, but Steve was able to lease it without complication he dealt with everything
Amanda
Good knowledge and service provided, process explained. Reliable and friendly.
Mina
Steve you really are one of the genuine and hardest workers we have seen in a long time. From start to finish you have made selling our home so easy and stress free. Your dedication, communication and endless effort was truly appreciated. Thankyou for the amazing job you did.
Callum & Cassie
Great agency. They offered us wonderful support through the whole process. Thanks again!
L. Wood

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