Harcourts Move is a property management business only and for director of the business Sadhana Smiles it is the realisation of a dream to create a business that is focused on providing exceptional service to clients, creating a culture that people want to belong to and in her words “shaking up the industry by doing things differently”. Sadhana and her team put the client in the centre of their business and develop systems and processes not to suit them, but more to suit the client.
Our vision is to set a new benchmark in property management not just in the service we deliver but the relationships we create with our clients, to exceed expectations, to delight and surprise and we are determined to be relentless in the pursuit of excellence in everything that we do. Complacency does not have a place at Harcourts Move.
Our company values of putting people first, doing the right thing, being courageous and having fun and laughter is what underpins our business decisions and our people are proud of who we are. We are young and new to the Melbourne market; however, we know that we are one step ahead of the others. Sadhana and various members in her team are either investors themselves or tenants, so they understand firsthand what clients want.
Harcourts Move is also part of a greater network of offices in Melbourne and combined we bring a powerhouse of options and opportunities to our clients. Our technology provides flexible options and seamless management, communication, and administration. Our training options ensure that our property managers are up to date with all legislation requirements and changes.
We are committed to giving back to the communities we work in and are proud to be part of the Harcourts foundation and Walk a Mile.